PRIVACY POLICY
– COOKIE POLICY –

– Privacy policy – 

Last updated: 01/01/2025

LUCEED places great importance on confidentiality and the protection of personal data. In accordance with the General Data Protection Regulation (GDPR – EU 2016/679), this policy explains the conditions under which we collect, use, and protect personal data.

1. Data of LUCEED users (data controller)

1.1 Who is responsible for data processing?

The data controller is: Luceed – SAS with a share capital of €44,000, RCS Lyon, 941 137 747
Registered office: 1 Rue de Marseille, 69007 Lyon, France
Contact: Alexis ROBERT – contact@luceed.io

1.2 What data do we collect?

We collect the following data when creating an account or when using the platform:

  • Last name
  • First name
  • Company
  • Business email adress

1.3 For what purposes do we use this data?

This data is used for the following purposes:

  • Creation and management of the user account
  • Access to the LUCEED platform
  • Billing and management of the contractual relationship
  • User support and customer relations

1.4 What is the legal basis for the processing?

The data processing is based on:

  • Performance of the contract between LUCEED and the user/customer
  • LUCEED’s legitimate interest, particularly regarding continuous service improvement
  • LUCEED reserves the right to collect certain technical or statistical data on an occasional basis for product improvement purposes, in compliance with the company’s legitimate interest.

1.5 Data retention period

Data is retained for the duration of the contractual relationship and for a maximum of 5 years after its termination, unless otherwise required by law.

1.6 Subcontractors and hosting

Personal data is processed by LUCEED and hosted in Europe via OVH. The tools used include:

  • Stripe (payment)
  • HubSpot (customer relations and CRM)
  • OVH (hosting)

2. Data processed on behalf of our clients (GDPR data processing)

2.1 Types of data processed

LUCEED processes the following data on behalf of its clients:

  • Last name
  • First name
  • Company
  • Job title
  • Link to a public profile

2.2 Source of the data

All data processed for clients is sourced exclusively from public and freely accessible online sources (institutional websites, user pages, public resume databases, etc.).

2.3 LUCEED’s role as data processor

LUCEED acts strictly as a data processor, in accordance with Article 28 of the GDPR, and processes this data solely on behalf of and under the instructions of the client. The data is not shared, sold, or used for any purpose other than the one contractually defined with the client. When appropriate, a Data Processing Agreement (DPA) is offered to clients to legally govern the processing relationship in compliance with the GDPR.

2.4 Data retention period

Data processed on behalf of clients is retained only for the time necessary to provide the service, and then deleted within a maximum of 12 months, unless otherwise instructed by the client or required by law.

2.5 Data location and security

Data is stored in Europe on OVH servers, which meet the highest security standards. LUCEED implements technical and organizational measures to ensure confidentiality, integrity, and security of the data processed.

3. Your rights

In accordance with the GDPR, any user whose data is processed by LUCEED has the following rights: Access, Rectification, Deletion, Restriction, Portability.
These rights may be exercised by contacting: Alexis ROBERT – contact@luceed.io

4. Policy updates

This policy may be updated at any time. Any substantial modifications will be notified on our website.

– Cookie Policy –

I. Introduction

Our website, https://luceed.ai (hereinafter referred to as “the website”), uses cookies and other related technologies (for simplification, all such technologies are referred to as “cookies”). Cookies may also be placed by third parties we have engaged. In the document below, we inform you about the use of cookies on our website.

 

II. What are cookies?

A cookie is a small, simple file sent along with the pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

III. What are scripts?

A script is a piece of code used to make our website function properly and interactively. This code is executed either on our server or on your device.

IV. What is an invisible tag (web beacon)?

An invisible tag (or web beacon) is a small piece of text or image embedded in a website, used to track traffic on the website. Various data about you may be stored using these invisible tags.

VI. Cookies

VI.I Technical or functional cookies

Certain cookies ensure that parts of the website function properly and that your user preferences are taken into account. By placing functional cookies, we make it easier for you to visit our website. For example, you do not need to repeatedly enter the same information when visiting our website, and, for instance, items remain in your shopping cart until you finalize payment. We may place these cookies without your consent.

V.II Statistics cookies

We use statistical cookies to optimize the user experience on our website. With these statistical cookies, we gain insights into the usage of our website. We ask for your permission to place these statistical cookies.

V.III Marketing/tracking cookies

Marketing/tracking cookies are cookies or other forms of local storage used to create user profiles to display advertising or track the user on this website or across multiple websites for similar marketing purposes.

VI. Cookies placed

 

VII. Consent

When you visit our website for the first time, we will show you a pop-up window with an explanation about cookies. As soon as you click on “Save preferences,” you authorize us to use the categories of cookies and plugins you selected in the pop-up window, as described in this cookie policy. You can disable the use of cookies through your browser, but please note that our website may no longer function correctly.

 

VIII. Enable/disable and delete cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change your browser settings so that you receive a notification each time a cookie is placed. For more information on these options, refer to the Help section of your browser. Please note that our website may not function properly if all cookies are disabled. If you delete cookies in your browser, they will be placed again after your consent when you revisit our website.

IX. Your rights regarding personal data

You have the following rights regarding your personal data:

– You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained.
– Right of access: you have the right to access your personal data known to us.
– Right of rectification: you have the right at any time to complete, correct, delete or block your personal data.
– If you give us your consent to process your data, you have the right to withdraw this consent and have your personal data deleted.
– Right to data portability: you have the right to request all your personal data from the controller and transfer it in full to another controller.
– Right to object: you may object to the processing of your data. We will comply unless there are justified reasons for such processing.

To exercise these rights, please contact us.
Refer to the contact details at the bottom of this cookie policy. If you have a complaint regarding how we handle your data, we would appreciate knowing about it, but you also have the right to lodge a complaint with the supervisory authority (the authority responsible for data protection, such as the EDPB).

IX. Contact information

For questions and/or comments regarding our cookie policy and this statement, please contact us using the following contact details:

Luceed
1 Rue de Marseille
69007 Lyon, France

Email: contact@luceed.ai

Contact us

contact@luceed.ai

 

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Luceed automatically keeps your CRM contacts up to date.Built by sales teams for sales teams, it detects key job and company changes so you never miss a hot sales opportunity again.

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Contact us

contact@luceed.ai

 

Follow us

Linkedin

About

Luceed automatically keeps your CRM contacts up to date.Built by sales teams for sales teams, it detects key job and company changes so you never miss a hot sales opportunity again.

SITEMAP

 

▶    Home

▶    Solution

▶    Pricing

▶    About us

▶    Book a demo

▶    FAQ